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Privacy policy

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Introduction 

Fedway Transport provides a range of shipping services, including air freight, sea freight, and land freight. We are committed to protecting the privacy and personal information of our users and visitors. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information.

Collection of Personal Information

We may collect personal information from you when you use our services, including:

  • Your name, address, email address, telephone number, and other contact information.
  • Information about your shipment, including origin and destination, weight, dimensions, contents, and shipping information.
  • Payment information, including credit card number, expiration date, and security code, when you make a payment.
  • User account information, including login credentials and password.

We also automatically collect certain information from your device when you use our website, including IP address, browser type, operating system, and device information.

Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide our shipping services, including processing your shipments and communicating with you about your shipments.
  • To improve our services and website, including identifying trends and analyzing usage data.
  • To comply with legal and regulatory requirements, including customs declarations and export regulations.
  • To communicate with you about special offers, promotions, and events that may interest you, but only if you have consented to receive such communications.

Disclosure of Personal Information

We may disclose your personal information to the following parties:

  • Our employees and agents who need the information to provide our services.
  • Third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.
  • Legal authorities and government agencies when required by law or to protect our legal rights or the safety of our users.
  • Other third parties with your consent.

Security and Retention of Personal Information

We take reasonable measures to protect and secure your personal information from unauthorized access, disclosure, or misuse. We also retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights and Choices

You have the right to access, update, and delete your personal information, and to object to or restrict its use under certain circumstances. You can exercise these rights by contacting us using the contact information provided below.

We also offer you the choice to opt-out of receiving marketing communications from us by clicking the unsubscribe link in the email or by contacting us using the contact information provided below.

Changes to Privacy Policy

We reserve the right to make changes to this privacy policy at any time. We will post any updates on our website and/or notify you by email if you have provided us with your email address.

Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to exercise your privacy rights, please contact us, we will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.

24/7 Availability

We Are Available For All Your Logistics Solutions

Through a unique combination of engineering, construction and design disciplines and expertise, Thanks to our advanced technological infrastructure and expert staff, such as supply chain management, warehousing, distribution, transportation

Work Hours

8 AM - 8 PM Monday - Friday

8 AM - 5 PM Saturday - Sunday